Hiding Your Light Under a Bushel

What's the title mean? I first heard that phrase in Sunday School. It means don’t be bashful about your skills and talents, but display them to the world.

How does that apply to my message today?

Many professionals have more than one particular business skill or service they offer their customers, often several. But the main ones are the ones they emphasize and advertise the most. They are the ones their customers think of first. And after a while, the emphasis on those special skills overshadows other skills and services the business may offer, to the point they may be either hidden or forgotten. Perhaps the business sees certain skills as their strengths, or the ones most in demand, or their biggest money-makers. After all, a business’ Unique Selling Proposition (USP) is what sets them apart from their competition and they want to highlight those differences, to put themselves ahead of their competitors in their prospect’s minds.

After a while, a pattern of using or offering or spotlighting certain skills—to the exclusion of other skills—may emerge. It’s easy to forget those other skills, and after all, why mess with success?

I believe that from time to time, you should remind your customers and prospects of the other skills you can provide. You don’t have to hit them over the head with this, but casual conversation sometimes opens opportunities to mention other services. For example, my contacts know I specialize in design for direct mail, web sites, and newsletters. The other day at a networking meeting I mentioned I can also do the designs for catalogs, and within minutes I had a referral from a friend who had a side business with her family that could use my expertise. I had planted a seed, and she responded.

So, don’t hide your light under a bushel—let it out and let it be seen. It can lead you in new directions!

Why Hire a Professional Graphic Designer?

Believe it or not, it’s more cost-effective in the long run. Professionals work more skillfully and generally faster than do-it-yourselfers. They make far fewer mistakes, saving you time and money. They use high-end feature-rich professional software packages and resources, and are trained in their use, rather than cheaper or low-end resources. The results always look better, and in the case of printed materials, are also much easier for a print house to handle the resulting graphics files for the project. In the case of web design, professionals don’t allow what we call “garbage code” to creep in and slow down your system, or make the code hard to read for other developers. Their code is “validated” to make sure it meets minimum standards for use on the web or in emails.

Put another way, here’s what you get with a professional: You will get more efficiencies. Efficiencies in asking the right questions. Efficiencies in proper training. Efficiencies in using more proven marketing tools and techniques. In the end, you will pay to do it right, instead of paying more to do it over.

On the list below are the elements to analyze when making your choice for a designer. Analyze these elements in light of the specific project, budget, and timeline you have in mind.

  • Experience (not just years, but industries, teams, roles, and ability to ask the right questions) Paula Scher, principal at Pentagram Design was quoted once as putting it this way, “It took me a few seconds to draw it, but it took me 34 years to learn how to draw it in a few seconds.

  • Design Style (impressionistic, web vs. print, bold vs. delicate)

  • Disciplines (print, packaging, promotions, trade show collateral, logo design, illustration)

  • Marketing (strategic vs. tactical, knowledge of target market, ability to suggest alternatives)

  • Good Communication (follow-up, status re: timeline and budget progress, relationships)

  • Professionalism (from the contract to handling problems to final product)

  • Portfolio (what does it demonstrate/why included, and is there more to the story of each piece? Range of work presented? Consistent in quality?

  • Price (don’t choose on price alone. Yes, you will likely pay more for an experienced designer, but what are you really paying for?)

So, do yourself a favor and hire a professional. You won't be sorry.

Top Eight Ways To Get The Most From Your Designer

Are you giving your graphic designer the background information they need for projects? At the first meeting with your graphic designer, you should come prepared to answer some basic questions. When you come prepared, you streamline the process for the designer, and get better (and faster) results because there is a fuller understanding of you, your company, your product, and your audience. Have answers ready for these top eight questions:
*1. What is the purpose of this project? What is the message?
*2. Let me know as much as you can about your “target audience,” be they clients, customers, prospects, colleagues, or employees.
*3. Clarify the project scope. Is the project for print or the web?
--If in print, does it require 2-color or 4-color printing, or does it use “spot” (PMS) colors? How about the format, size, or assembly of the new piece(s)? What quantity do you need? Do you have a paper preference? Do you have a favorite printer you’ve worked with before, or shall I recommend one?
--If it’s for the web, how many pages do you need, for what purpose, and how do they function?
* 4. What is your timeline? When do you need it completed?
* 5. What is your budget? Printing methods, paper selection and sizes, even cutting and folding can have an impact on the final project cost. There are many ways to approach a project, some of which you may not have thought of before, and I’m here to make helpful suggestions.
* 6. At our first meeting, please bring previous “business collateral” — for example, brochures, flyers, newsletters or business cards you’ve done in the past, especially if there are elements you want to re-use. Is there copy to re-use, or shall I write new copy for you? Do you have original electronic files?
* 7. Also bring any photos, illustrations and/or logos you’ve used before and want to re-use. They are best in electronic format at high resolution (300 dpi or “dots per inch”). If you have original AI or EPS vector files, that’s best, otherwise PSD format is the next best. (Other formats are TIF, JPG, GIF, and PNG). If you need photography, will you supply it or do I need to find stock photography for you? If you need a logo used, will you supply it or do you want me to design a new one for you?
*8. It’s great if you have information or collateral about your competition. What makes them similar or different? What makes your business unique or sets you apart?

Many clients have a file they keep with this type of information, and it’s easy to just pull it out for the meeting. But if your company hasn’t assembled such a file, be prepared to spend some upfront time talking over these points. Ensuring full understanding at the beginning goes a long way to ensuring a pleasing result at project completion!