What’s your favorite color? If you’re like the majority of responders to a recent color survey, you probably answered “blue.”
For some, that means your clothing, car, room décor, and all sorts of everyday items are chosen because they are blue, or whatever you said was your favorite color.
How about your advertising? Web site? Other marketing materials? Those things demand choosing color beyond personal preference.
For starters, we all have psychological reactions to color, heavily influenced by our culture. Some colors have taken on symbolic meanings. For example, the “good guy” wears white and the “bad guy” wears black. Red can mean passion, or it can mean danger. Green conjures visions of grass and nature, or of money.
And I’m talking about Western culture here. In Western culture, for example, it’s traditional for a bride to wear white. But in many parts of Asia, white is a funerary color. Brides there wear red, the color of good fortune. Western brides generally avoid red, because of negative associations (at least in the old days) with “poor morality.”
But maybe you knew this already, so time to move on to my point.
Designers for businesses pay attention to the positive and negative connotations of color when designing something seen by customers. For example, if your product is a financial investment service, it’s better to use a color theme of green (for money) or blue (for trust) then it is to use red (“in the red” or losing money). Seems obvious, right?
Then there’s the way colors make us feel. Some colors keep us calm and relaxed, others make us restless or alert. Some make us happy, others make us angry. At least symbolically they do. Green and blue are both restful colors. Yellows and oranges have more energy. Did you know those two colors are often deliberately used by fast food restaurant chains to give a subliminal message to “hurry up and eat”? The idea is to get customers to eat and leave to make room for more customers!
So as a designer for business, it’s important to understand what a typical customer feels about the product, and support that emotion with the wise choice of color in all marketing materials. You’ll make more sales that way.
Yes, the best marketing does keep a prospect’s attention. It does so with good copy and good design. If done well, it doesn’t need a lot of bells and whistles. Color is just one of the tools a designer uses. But ignore the impact of color at your peril. That fuchsia color you love so well in your favorite sweater won’t work for a company making uniforms for security guards. Have you ever seen advertising on a web site for security guards with a fuchsia color theme? Probably not.
In choosing colors for business, keep a balance between the symbolism (obvious or not) of the color choices and the need to attract attention to your company, brand, or product. Choose colors that “play nice together” and aren’t jarring. And choose colors that support the message of the copy rather than detract from it. Never choose an aspect of design for its own sake, whether it be color, line, balance, contrast, or any other element of design.
Oh, and my favorite color? Blue, of course. Just like you, I’ll bet.
Making Color Work for You
“Spheres of Influence” at BNI
Graphic Designers, even freelance ones, rarely work in isolation. They collaborate with other professionals to complete a project. Whereas designers provide concept and design, others on the team may guide production or distribution, for example.
I belong to a chapter of Business Network International (BNI), billed as the largest referral organization in the world. Members pass along referrals to other members, and this reciprocity builds businesses -- many members say their company’s annual retail sales are as much as 30% attributable to the word-of-mouth referrals they get through their BNI memberships. The BNI motto “Givers Gain” certainly is illustrated in those numbers!
My membership is a wonderful marketing tool, since fellow members are all marketing for each other. And I get to share my passion for my work every week in “60-second commercials,” and periodically in a 10-minute presentation to highlight my business.
One of the happy potentials of any chapter is the chance to build “spheres of influence.” Many businesses have a natural “fit” to work together -- such as florists, caterers, and photographers for weddings, or realtors and mortgage brokers to complete real estate transactions. These combinations are particularly likely to refer business to each other.
The most logical “sphere” I belong to within my chapter includes a printer and a sign maker. We’re looking for a representative of a promotional products company, and I’d like to see a web services provider, too. But beyond my sphere, I can also be of service to the realtor, who’s thinking of starting a newsletter, or perhaps the caterer, who wants a new web site home page, to cite two examples. And they are just the “inner ring” of potential customers – they have friends and business contacts who they can point in my direction. Remember the old hair care commercial where “they told two friends, and they told two friends, and so on and so on and so on…”? Similar concept.
If you are a business owner, I highly recommend membership in BNI. You’ll likely get more out of it than what you put into it!
Marketing Budgets and Templates
In these days of economic squeeze, companies are looking for ways to cut costs. Marketing budgets might seem like a target for budget-cutting, but if they are cut too much, a company’s message – and the bottom line – may weaken, precisely at a time when it’s imperative to keep strong.
Desktop publishing and presentational software packages have come a long way in recent years, and many of these programs come with a variety of pre-made templates. More templates are available on the internet, and others can be purchased on a CD. Templates for layout, templates for business forms, templates for web sites. Seems like a great idea – use a template and save the marketing budget. This is especially attractive to small businesses.
But how many times have you endured another boring PowerPoint presentation and recognized the template they used? Or seen a web site and recognized a home page from a FrontPage template? Or looked at a newsletter and recognized a Publisher template? The templates were originally designed by professionals and do prevent you from making obvious gaffes. But then, what makes the presentation or web site or newsletter you saw different, if it looks like someone else’s? And what does it say about your company when the templates you use are so recognizable?
To position your company as unique, the marketing materials you use should also be unique. Hire a professional graphic designer to create custom designs. One who understands your business and your audience. One that will help you stand out from your competitors. One that can work collaboratively with you or your writers to craft a message that is irresistible to your clients and prospects. And keep your bottom line strong. One other thing: professionals can guide you with creative ways to save money that you may never have thought of.
Templates aren’t all bad, by the way. There’s no reason a good professional designer can’t design a set of custom templates just for you, so you present a consistent look with your marketing materials, whatever the format. That’s a win-win: you can reuse your own custom templates again and again, differentiating yourself from everyone else, and you can do so without breaking your budget. That should be music to the ears.
